Q: How do I qualify?
A: You may qualify by providing proof that you are receiving assistance from one of the programs listed on the application.
Q: What proof is required?
A: You must show proof that you or someone in your household is currently (within the last three months) receiving benefits. Proof must be dated and must be returned with the completed application. Copies of benefit cards are not sufficient since they are not dated. Tax forms, government assistance documents, or pay stubs may be used. Be sure to mark through any sensitive information such as social security numbers. The information you send in will not be returned to you. If you are unsure of what proof is adequate, please contact us.
Q: How long will it take to process the application?
A: Once your fully completed application has been submitted along with proof of eligibility we will process it within five business days. Once the application is approved a voucher will be mailed to you and must be used within 45 days.
Q: What if my application is denied?
A: Incomplete applications will be automatically rejected. We will contact you to resolve the issue. If you are denied based on income eligibility you may request a variance.
Q: What does the co-pay cover?
A: The co-pay helps us cover the cost of your pet’s surgery. The co-pay covers the surgery, anesthesia, and pain medication before and during the surgery if required. It also covers an overnight stay if necessary as well as a mandatory rabies vaccination (unless proof of current rabies vaccination is provided).
Q: What does the co-pay not cover?
A: The co-pay does not cover the cost of additional items that may be recommended or charged due to complications of surgery. Complications that may arise after surgery such as infection, incision repair, or prematurely removed sutures are not covered through Spay Neuter Jackson County Alabama.